ISO 9001
Quality Management Systems
ISO 9001 is an internationally recognised quality management standard. The standard has been designed to assist organisations of all types and sizes to implement and operate an effective quality management system. ISO 9001 emphasises principles, goals and objectives that drive every business, ensuring that your operation is designed to meet customer requirements and expectations
An ISO 9001 Quality Management System is a consistent way of doing things which ensures that your products or services meet your customers’ needs. Implementing a quality management system will motivate staff by defining their key roles and responsibilities. Cost savings can be made through improved efficiency and productivity, as product or service deficiencies will be highlighted. From this, improvements can be developed, resulting in less waste, minimal inappropriate or rejected work, and fewer complaints. After ISO 9001 has been implemented, customers will notice that orders are met consistently, on time and to the correct specification. In this way, a quality management system can open up the market place to increased opportunities. Improving your Quality Management System (QMS) to the level required by ISO 9001, strengthens your business performance; helping to protect it from whatever challenges lie ahead. It can also help to increase your market share and profit potential.
ISO 9001 Certification will support you in meeting your customers' needs and help you deliver a consistent level of quality and satisfaction. It will increase profit potential and market share, allows you to solve problems quickly and efficiently and strengthens your business performance. It improves employee engagement and retention, enables you to apply for public sector tenders and differentiates you from the competition
How can ISO 9001 help
my business grow?
You can safeguard your reputation within weeks by benchmarking your current processes and procedures against ISO 9001. The system is recognised around the world as setting the standard for quality. Once certified to the standard, you’ll be able to apply for public sector tenders. Private sector customers will also feel reassured by your ISO 9001 quality management system certification. Customers will know that your team operate to the same standard, that your products / services and suppliers are all carefully monitored and that you take action to deal with issues. They’ll appreciate being asked for their feedback and knowing that you will make improvements based on the information provided. Your employees will enjoy working in a growing, yet customer focussed company, where people take pride in getting things right first time. Like many ISO 9001 certified businesses, you’ll find that your employee engagement and retention increases. Your managers will feel more in control as processes are improved and as your new framework for best practice is implemented
Can ISO 9001 help
future proof my business?
In short, yes. An ISO 9001 quality management system ensures that you think about everything that may affect the quality of the product or service you deliver, including risks relating to suppliers, raw materials, resources, legislation and logistics.
It ensures you regularly scan the horizon to see what risks post a threat to your business so you can take mitigating action
Does ISO 9001 apply to every part of an organisation?
As a quality management system, ISO 9001 applies to the processes that create and control the products and services that an organisation supplies
